Ok my mobile service provider is Orange.
I have 2 monthly contract phones.
One contract which had already run it's full term and the other has 18 months to go on it.
So I wanted to stop the one that had gone full term BUT I wanted to keep the number
and transfer it to my other phone (I've had this number for 8 years and it's my principle number.)
Contacted orange, yep no problem it will take about 24 hours.
2 days later my kids are asking if I've got a new phone.
No. . . Why ??
I check and my phone has a completely new random number.
So I ring Orange again, they'd completely cancelled the number I wanted to keep
and put a new number on the contract I wanted to cancel. . . HUH ?????
To get around this they had to send me a new PAYG Micro sim (to fit my HTC One X+) with my old number (the one I wanted to keep)
I had to use that for 3 months while they cancel and delete the original contract with the new random number.
Then they would transfer my old number onto my new contract.. . . YAY
So the new sim arrives and it's a full size sim (won't fit my HTC One X+)
So I phone Orange again.
Not a problem they don't need to use the PAYG sim they will simply transfer the old number to my contract.
Oh. . .OK Awesome
No !!!
Yes they transferred the number I wanted to jeep to my contract, but it's only working on my old phone the HTC Desire HD.
So I phone them again.
They now have to send me a new Micro sim on my pay monthly account with my old number to fit my new phone.
Sigh.
:cake: for those that made it to the end.