Storm Angel n Auroras Mum Posted August 4, 2011 Report Share Posted August 4, 2011 EEEEKKKK @Marc @BlueWolf please help me. My email account from AOL is sending dodgy links to people about viagra, funny as it is i did not send these help??? Do I have a virus?? Quote Link to comment Share on other sites More sharing options...
RoseWillow&Dexter Posted August 4, 2011 Report Share Posted August 4, 2011 hahaha oops that sounds like a virus of some sort....anti-virus to the rescue! Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 help me please............................... Quote Link to comment Share on other sites More sharing options...
BlueWolf Posted August 4, 2011 Report Share Posted August 4, 2011 Uh, I'm not sure how much help I can give you with this. It's been a long time when I even touched Windows, and I never had the experience of having a virus on it. There are multiple ways for a virus to send emails with your address, but I would check your own computer first. Have you installed something recently, and are you using a virusscanner? Quote Link to comment Share on other sites More sharing options...
Dazzlin Posted August 4, 2011 Report Share Posted August 4, 2011 Do a search for AVG Free in google Install that and run the antivirus scan on your machine it should do the rest - also microsoft have there own antivirus software which works very well and is also FREE Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 i have norton Quote Link to comment Share on other sites More sharing options...
BlueWolf Posted August 4, 2011 Report Share Posted August 4, 2011 Mmh, thinking about is. Do you access your email through a website or have you installed a separate program in your computer to access it? If it's the first, I would definitely change the password of your emailaccount. Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 says im secure Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 Mmh, thinking about is. Do you access your email through a website or have you installed a separate program in your computer to access it? If it's the first, I would definitely change the password of your emailaccount. aol I have already changed the password when i realised something was happening. my poor aunt and mum got dodgy emails!!! Quote Link to comment Share on other sites More sharing options...
Dazzlin Posted August 4, 2011 Report Share Posted August 4, 2011 Norton is probably where your problem lies, its crap. Quote Link to comment Share on other sites More sharing options...
Marc Posted August 4, 2011 Report Share Posted August 4, 2011 You need to scan your computer before you change your password. So here's steps ya wanna take. Ditch norton - norton saying that your system is secure is the equivalent of a pedophile standing next to a child and saying "don't worry your safe with me" Download either avg free or better yet avast and install this on your system instead of norton Download malwarebytes antimalware and run a "full" system scan. Once it has found the problems you obviously have regardless of nortons lies, change your passwords on your email, your instant messengers and clear your temp Internet files Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 Ok thanks guys, I have trashed norton, uploaded avg and malwares too both are scanning now. Quote Link to comment Share on other sites More sharing options...
flyingspanner Posted August 4, 2011 Report Share Posted August 4, 2011 Change your email account password. This usually sorts the problem. Quote Link to comment Share on other sites More sharing options...
valhalla Posted August 4, 2011 Report Share Posted August 4, 2011 Turn off then on again, thats all I get from my ISP lol Quote Link to comment Share on other sites More sharing options...
Lee Hughes Posted August 4, 2011 Report Share Posted August 4, 2011 Norton IS the virus!!.......I use Bitdefender Internet Security, had it for years now and its never let me down, briliant program and it also negates the need for antispyware programs too. And to add to what Marc said about your Temporary Internet Files, do a Disk Cleanup on your C Drive (right click - properties) - this will also clean up your Temp files where a lot of malicious stuff can be stored. And lastly go through your programs and see if anythings there you dont recognize such as toolbars and games that can get installed from other things. Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 thankyou to all you guys. Did all suggested. ditched norton, nothing was found malicious on the scans. ALso ditched internet explorer for google chrome as IE was driving me nuts! Quote Link to comment Share on other sites More sharing options...
Lee&Falks Posted August 4, 2011 Report Share Posted August 4, 2011 You need to scan your computer before you change your password. So here's steps ya wanna take. Ditch norton - norton saying that your system is secure is the equivalent of a pedophile standing next to a child and saying "don't worry your safe with me" Download either avg free or better yet avast and install this on your system instead of norton Download malwarebytes antimalware and run a "full" system scan. Once it has found the problems you obviously have regardless of nortons lies, change your passwords on your email, your instant messengers and clear your temp Internet files Echo what Marc says, have cleared many people's PC's using the software mentioned above And classic line about Norton lol Quote Link to comment Share on other sites More sharing options...
Franklin Phil Posted August 4, 2011 Report Share Posted August 4, 2011 I agree with @Dazzlin and others that said get rid of norton. Its expensive and useless. AVG is free and 10 times better. However, me thinks that now that there's already a virus on your computer, the house is already on fire. Kind of too late to instal AVG Smoke detectors no matter how effective they are. Truth be told, in my experience, time to start saving everything you want to keep and REFORMAT. this is one solution that works everytime. @Marc am I wrong? Quote Link to comment Share on other sites More sharing options...
Luna's Mum Posted August 4, 2011 Report Share Posted August 4, 2011 It might not have been a virus, just a random hacker, hence why the anti virus programs didn't pick it up. Hope it's sorted now : ) Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 It might not have been a virus, just a random hacker, hence why the anti virus programs didn't pick it up. Hope it's sorted now : ) not exactly, im having to import all my emails to another account and deleted all my contacts coz it tried to send again!!! Quote Link to comment Share on other sites More sharing options...
Andy Posted August 4, 2011 Report Share Posted August 4, 2011 While you may have cleaned house by changing your antivirus and running some good malaware detectors if they've had access to your address book, they may have cloned it and may well still be sending stuff out in your name. Not a lot u can do about that I'm afraid. Quote Link to comment Share on other sites More sharing options...
Luna's Mum Posted August 4, 2011 Report Share Posted August 4, 2011 not exactly, im having to import all my emails to another account and deleted all my contacts coz it tried to send again!!! That sucks sounds like they may have cloned your account, in which case closing your email probably won't stop them. Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 While you may have cleaned house by changing your antivirus and running some good malaware detectors if they've had access to your address book, they may have cloned it and may well still be sending stuff out in your name. Not a lot u can do about that I'm afraid. great thanks andy way to go cheer me up Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted August 4, 2011 Author Report Share Posted August 4, 2011 That sucks sounds like they may have cloned your account, in which case closing your email probably won't stop them. wankers:angry::angry::angry: Quote Link to comment Share on other sites More sharing options...
Luna's Mum Posted August 4, 2011 Report Share Posted August 4, 2011 Sorry Quote Link to comment Share on other sites More sharing options...
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