Jump to content

It's Arrived An I'm Not Happy


valkyries

Recommended Posts

  • Replies 25
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

LOL sorry linda I've never used that type of harness so didn't notice the lack of ring.

Hopefully Sid can sort it for you :)

Link to comment
Share on other sites

on payday i will as i need 3 new collars and another lead so i'll put an order in but you do, do plain colours don't you ????

 

Yep, you just choose 'none' in the ribbon bit :) Dont forget HO discount :)

Link to comment
Share on other sites

I would still send them and email to complain about the time taken to receive the harness and then it not being as ordered.  You should be in line for some compensation for the inconvenience.  Also add that friends on a husky forum are awaiting the outcome of your issues to establish if it's worth them placing an order or seeking an alternative from another manufacturer.

Link to comment
Share on other sites

You are entitled to a full refund (or a replacement, if you want). Write/email the supplier saying you do not accept the goods and ask how they want the harness returned (at their expense).

 

If the harness is altered (i.e. the missing ring is fitted by Sid_Wolf), then you will lose any rights to refund/repair/replacement later.

 

http://www.adviceguide.org.uk/england/consumer_e/consumer_taking_action_e.htm

Link to comment
Share on other sites

i know but i never send stuff back just throw in a box.

i did try it on Odin an Thor tonite just to take a pic for you all and shock horror it's XXL and wont even go round my boy's ffs but no worries,

i guess Loki get's a new harness as she's smaller, not tried it on her yet as she'll think she's going out and will start shouting at us lol

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.




×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and Privacy Policy , along with dressing your husky as a unicorn on the first Thursday of each month